How can we help?

Find answers to common questions, start a chat, or send us a message. We're here to help with your Masterhooks experience.

Find answers to common questions, start a chat, or send us a message. We're here to help with your Masterhooks experience.

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Browse FAQs

Find quick answers to common questions from creators, brands, and Masterhooks users.

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Frequently asked questions

Quick answers to some of the questions we get most often.

Quick answers to some of the questions we get most often.

Creators

Brands

Campaigns

Do I need a large following to get accepted?

No! We care more about engagement rate, content quality, and authenticity than follower count. Micro-influencers (5k–50k) often perform better than mega-influencers for UGC.

How long does the review process take?

Typically 5–7 business days. We manually review every application to ensure quality, so it takes a bit longer than automated systems.

What if I don't have professional equipment?

A modern smartphone (iPhone 11+ or equivalent Android) with good natural lighting is sufficient for most UGC content. Authenticity matters more than perfect production.

How much can I earn per project?

Rates vary based on deliverables and usage rights. Typical ranges are $200–$500 for a single video, $500–$2,000 for packages, and $2,000+ for exclusive campaigns.

Is there a cost to join?

Absolutely not. We never charge creators to join. We make money by helping brands find great creators like you.

What happens if I'm rejected?

You'll receive constructive feedback on what to improve, and you're welcome to reapply after 3 months once you've built your portfolio.

Still need help?

Still need help?

Still need help?

Can't find what you're looking for? Tell us what you need help with. Our team will get back to you within 48 hours.

Can't find what you're looking for? Tell us what you need help with. Our team will get back to you within 48 hours.

Can't find what you're looking for? Tell us what you need help with. Our team will get back to you within 48 hours.